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Data Protection Policy

Data Protection Policy 

(English Version: In case of any variance between the English and German versions, the German version (Datenschutzerklärung) shall prevail). 

1. Information on the collection of personal data pursuant to Article 13 DSGVO

In the following we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.

2. Important definitions

Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an Online identifier or one or more particular characteristics which express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

Processing means any operation or set of operations which is carried out with or without the aid of automated processes and involves personal data such as collection, recording, organisation, sorting, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or integration, limitation, erasure or destruction. Processing refers to the corresponding activity.

Data subject means an identified or identifiable natural person, e.g. you.

Data controller means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are laid down by Union law or by the law of the Member States, the data controller may, in relation to his or her specific criteria of designation, use Union law or the law of the Member States.

Third party means any natural or legal person, public authority, agency or other body, other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or processor, are empowered to process the personal data.

3. Responsibility

Responsible: Glampingwelt GmbH, Jacquingasse 13/1, 1030 Vienna, Austria

Email: info@glampingwelt.com

Telephone: +43 (0) 676 556 2542

4. Collection and storage of personal data as well as type and purpose of their use

a) Collection of personal data when visiting our website

If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with information, we collect personal data which your browser transmits to our server. This information is temporarily stored in a so-called log file.

i) Collection and storage of technically necessary data
If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:
  • IP address of the requesting computer,
  • Date and time of the request,
  • Time zone difference to Greenwich Mean Time (GMT),
  • Browser,
  • Operating system its interface.
ii) Purposes
These data are processed by us for the following purposes:
  • Ensuring a smooth connection of the website,
  • To ensure a comfortable use of our website,
  • Evaluation of system safety and stability as well as
  • for other administrative purposes.
iii) Legal basis
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. The legitimate interest lies in the aforementioned purposes.

b) Contact by e-mail

i) Collection and storage of personal data
When you contact us by e-mail, your e-mail address and the information from your request will be collected and stored by us. We delete this data after the storage is no longer necessary, or restrict the processing if there are legal storage obligations.
ii) Purpose
The e-mail address and other information from the enquiry will be processed in order to answer your e-mail enquiry.
iii) Legal basis
The e-mail address is processed on the basis of Art. 6 Para. 1 S. 1 lit. f DSGVO. The legal basis for the processing of further information from the request is Art. 6 Para. 1 S. 1 lit. b DSGVO.

5. Use of a Newsletter

a) Collection and storage of personal data

We have included a newsletter function on our website. If you make use of this service on our website, we collect the following data:

  • IP address of the requesting computer,
  • Date, time and place of the request,
  • Email address

b) Purposes

These data are processed by us for the following purposes:

  • Information about the products offered by us
  • Information about product presentations and events
  • Maintenance of customer relationships
  • Tracking of user behaviour

c) Legal basis

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. a DSGVO and is based on your express consent.

d) Possibility to unsubscribe from the newsletter

You can terminate the notification by e-mail at any time within the scope of the newsletter function offered by us. Unsubscribing from the newsletter is possible at any time,

  • by clicking on the unsubscribe link contained in every newsletter e-mail
  • by unsubscribe form
  • by sending an e-mail

6. Use of the online shop (lotusbelle.de)

The distribution of our products takes place among other things via our online shop (http://www.lotusbelle.de).

a) Data collection and processing when ordering in the online shop

We collect personal data when you voluntarily provide it to us in connection with your order. Mandatory fields are marked as such, because in these cases we need the data to process the contract and cannot complete the order without the information. All data entered by customers in the course of order processing will be stored. This includes:

  • Name, First name
  • Billing Address, Delivery Address
  • Telephone number
  • Email address

We use the data provided by you pursuant to Art. 6 Para. 1 S. 1 lit. b DSGVO for the processing of contracts and your enquiries. After complete completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can take place either by a message to the contact possibility described below or over a function provided for it in the customer account.

b) Data transfer

In order to fulfil the contract pursuant to Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is required for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution and payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider using your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

7. Use of social media plug-ins

We use social media plug-ins from Facebook and Instagram on the website:

a) Purposes

Via the plug-in we offer you the possibility to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user.

b) Legal basis

The legal basis for the use of the plug-in is Art. 6 Para. 1 S. 1 lit. f DS-GVO.

c) Use of data by the plug-in provider

We have no influence on the collected data and data processing procedures, nor are we aware of the full scope of data collection, the purposes of processing, the storage periods. We also have no information on the deletion of the collected data by the plug-in provider. The plug-in provider stores the data collected about you as user profiles and uses these for purposes of advertising, market research and/or needs-based design of its website. Such an evaluation takes place in particular (also for users who are not logged in) in order to display demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right.

d) Data transfer

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us will be directly assigned to your existing account with the plug-in provider. If you press the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and communicates it publicly to your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, as this allows you to avoid being assigned to your profile by the plug-in provider.

e) Further information on data processing by the plug-in providers

For further information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider's privacy statements below. There you will also find further information on your rights in this regard and setting options to protect your privacy. Addresses of the respective plug-in providers and URL with their data protection information:

Facebook Inc.

Facebook Inc. 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on...">http://www.facebook.com/about/privacy/your-info-on... and http://www.facebook.com/about/privacy/your-info-on-other#applications

Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework

8. Disclosure of data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

  • you have given your express consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
  • in the event that there is a legal obligation to pass on data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
  • this is legally permissible and required for the settlement of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO.

9. Rights of data subjects

a) You have the following rights against our company with regard to the personal data concerning your:

  • Right of access,
  • Right to rectification or deletion,
  • Right to limit the processing,
  • Right to object to the processing,
  • Right to data transferability.

b) You also have the right to complain to the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, telephone: +43 1 52 152-0, e-mail: dsb@dsb.gv.atüber about the processing of your personal data by our company.

10. Right of revocation and right of objection

a) If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation influences the permissibility of the processing of your personal data after you have given it to us.

b) Insofar as we base the processing of your personal data on a weighing of interests, you may object to the processing. This is the case if the processing is in particular not necessary for the fulfilment of a contract with you. In the event of such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out our compelling reasons worthy of protection on the basis of which we will continue the processing.

c) You can of course object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform me about your advertising objection under the following contact data:

Glampingwelt GmbH, Jacquingasse 13/1, 1030 Vienna, Austria

Email: info@glampingwelt.com

Phone: +43 (0) 676 556 2542

11. Data security

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

12. Topicality and change of this data security explanation

This privacy policy is currently valid and as of July 2019.

Due to the further development of our website and offers about it or due to changed legal or official requirements, it may be necessary to change this privacy statement. You can call up and print out the current data protection declaration on this website at any time.